Website Design FAQs

Honest, straightforward answers to the questions small business owners ask most about website design. From costs and timelines to features and SEO - everything explained in plain English.

22 questions answered

Getting Started

Most websites are designed, built, and live within 5 - 10 working days. Larger or more complex projects may take a little longer, but we always give you a clear timeline upfront before any work begins.

No, you do not need to provide everything yourself. We can help with copywriting and source professional stock images if needed. However, if you have your own photos and text ready, that often speeds things up and gives the site a more personal feel.

We can either redesign your existing site or build a brand new one from scratch. We will review what you already have, keep anything that works well, and replace what does not. Your domain name stays the same and we handle the entire switchover for you.

We need a brief overview of your business, your services, your target customers, and any design preferences you have. A short phone call is usually enough to cover everything. We handle the rest from there.

Yes, you can view examples of our previous work on our portfolio page. We have built websites for tradesmen, service businesses, and local companies across the UK.

We offer both full redesigns and brand new builds. If your current site is outdated or underperforming, a redesign can give it a modern look and better functionality without starting completely from scratch. Take a look at our website design service for more details.

Cost and Pricing

Our websites start from £750+VAT as a one-off build fee, with monthly hosting from £30+VAT/mo. The exact price depends on the number of pages and features you need. We provide a fixed quote before any work begins so there are no surprises.

The monthly hosting fee covers SSL certificates, daily backups, security updates, uptime monitoring, and technical support. Everything you need to keep your website secure, fast, and online is included. Learn more on our managed hosting page.

No, there are no hidden fees. We give you a clear, fixed quote before any work starts. The only ongoing cost is your monthly hosting fee, which covers everything needed to keep your site running.

No, you do not need to pay everything upfront. We typically take a 50% deposit to begin the project, with the remaining balance due once the site is complete and you are happy with it.

If you stop paying the monthly hosting fee, your website will be taken offline. There are no long-term contracts, so you can cancel at any time. We can also help you migrate to another hosting provider if you prefer.

Features and Functionality

Yes, every website we build is fully responsive and works on all devices including phones, tablets, and desktops. Over 60% of web traffic now comes from mobile, so this is a standard part of every build.

Yes, we can set up your site so you can make basic updates yourself, such as changing text or adding images. Alternatively, you can send updates to us and we will make the changes for you as part of your hosting plan.

Yes, we can build e-commerce websites with product listings, shopping carts, and secure payment processing. Online shop builds are priced separately based on the number of products and features required. Get in touch for a tailored quote.

Yes, we can integrate booking and appointment systems directly into your website. This works well for service businesses like salons, tradesmen, and consultants who want customers to book online.

Yes, every website we build includes a contact form as standard. Enquiries go straight to your email inbox so you never miss a lead. We can also add click-to-call buttons and WhatsApp links.

We use modern web technologies and are not limited to WordPress. We choose the best platform for your needs, whether that is a custom-coded site for speed and security or a CMS-based solution for easy self-editing.

SEO and Visibility

Yes, your website will be indexed by Google. We submit your site to Google and set up the technical foundations so search engines can find and crawl it. For stronger rankings, we recommend pairing your site with our local SEO service.

Yes, every website includes foundational SEO as standard. This covers page titles, meta descriptions, heading structure, image optimisation, and mobile-friendliness. For ongoing SEO to improve rankings over time, we offer a dedicated local SEO service.

Ranking higher on Google requires ongoing SEO work beyond the initial website build. This includes local citations, content updates, backlink building, and Google Business Profile optimisation. Our local SEO service handles all of this for you on a monthly basis. You may also want to consider Google Ads for immediate visibility.

Yes, your website will be fully compatible with Google Business Profile. We link your site to your profile so customers searching on Google Maps can find your website, phone number, and address in one place.

Our websites are built for speed and typically load in under 3 seconds. We optimise images, minimise code, and use fast hosting infrastructure to ensure your site loads quickly on all devices. Fast loading speed also helps with Google rankings.

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